The
purpose of this paper is to develop a theoretical basis for integration of
quality management (QM) and supply chain management (SCM).
For
that purpose, some common practices of both approaches are identified as having
impact on the four balanced scorecard perspectives.
Design/methodology/approach–
The
main concepts of SCMand QM were reviewed from the literature in order to
develop key practices that are common to both approaches.
The
findings suggest that the synergies of QM and SCM can promote the integration
of the approaches which will promote a set of significant organizational
benefits.
Originality/value–This
study focuses on the integration of QM and SCM through their common practices.
This
issue has not been broadly explored and for that reason this paper contributes
to the understanding of the critical factors for an effective integration of
supply chain QM.
Title:
| Supply chain management and quality management integration A conceptual model proposal | |
| Authors: | Fernandes, Ana Cristina Sampaio, Paulo Truong Huy Quang |
| Keywords: | Integration Quality management Supply chain management |
| Issue Date: | 2017 |
| Publisher: | EMERALD GROUP PUBLISHING LTD, HOWARD HOUSE, WAGON LANE, BINGLEY BD16 1WA, W YORKSHIRE, ENGLAND |
| Citation: | ISIKNOWLEDGE |
| Abstract: | Purpose–The purpose of this paper is to develop a theoretical basis for integration of quality management (QM) and supply chain management (SCM). For that purpose, some common practices of both approaches are identified as having impact on the four balanced scorecard perspectives. Design/methodology/approach–The main concepts of SCMand QM were reviewed from the literature in order to develop key practices that are common to both approaches. Findings–The findings suggest that the synergies of QM and SCM can promote the integration of the approaches which will promote a set of significant organizational benefits. Originality/value–This study focuses on the integration of QM and SCM through their common practices. This issue has not been broadly explored and for that reason this paper contributes to the understanding of the critical factors for an effective integration of supply chain QM. |
| Description: | TNS07017 ; INTERNATIONAL JOURNAL OF QUALITY & RELIABILITY MANAGEMENT Volume: 34 Issue: 1 Pages: 53-67 Published: 2017 |
| URI: | http://repository.vnu.edu.vn/handle/VNU_123/28835 |
| ISSN: | 0265-671X 1758-6682 |
| Appears in Collections: | Bài báo của ĐHQGHN trong Web of Science |
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